Privacy policy
This policy explains what information Cogninexa Project Intelligence (the website and the iPhone and Android apps) collects, why, and the choices you have. Cogninexa Innovations ("we") operates the service for organizations that use it to analyze their project data. If your organization gave you access, it also decides what project data is uploaded and who can see it.
What we collect
- Account details: your name, work email address, organization and role. Your password is stored only in a scrambled (hashed) form that can't be turned back into the password.
- Two-step verification: if you turn it on, an encrypted key for your authenticator app and scrambled recovery codes.
- Security records: when you sign in, the network (IP) address and the type of browser or device, and a record of actions such as uploads, changes and exports. These protect your account and your organization's data.
- Project data: files your organization uploads, such as project budgets, costs, schedules and engineering measures, and the analysis the service produces from them. This belongs to your organization.
We don't collect your location, contacts, photos or other information from your device. The app has no advertising and no third-party tracking or analytics. It only uses cookies needed to keep you signed in and protect against forged requests.
How we use it
- To let you sign in and use the service, and to show your organization's analysis.
- To keep accounts and data secure, investigate problems and meet legal obligations.
- To send service emails such as invitations and password resets.
We don't sell personal information, use it for advertising, or use your organization's project data to train AI models or for any other customer.
Where it's stored and who processes it
All data is stored in Canada, in Microsoft Azure's Canada Central region, and encrypted when sent and when stored. Microsoft hosts the service for us. If email is set up, an email provider delivers service messages. These providers process information only on our instructions. Each organization's data is kept separate from every other organization's.
How long we keep it
- Your account is kept until you or your organization's administrator deletes it.
- Project data is kept until your organization deletes it, or as set out in your organization's agreement with us.
- Security records of sign-ins and actions are kept for as long as your organization uses the service, so its administrators can review who did what.
- Backups are kept for up to 14 days and are then deleted automatically.
Your choices and rights
- See and correct your details: on the My account page.
- Delete your account: on the My account page, choose Delete my account. This works in the website and in the apps. Project data you uploaded belongs to your organization and stays with it.
- Organization data: your organization's administrators can export or delete all of its data at any time.
- Under Canadian privacy law (including PIPEDA and Quebec's Law 25) you can ask to access or correct your personal information, or withdraw consent. Contact us at the address below. You can also complain to the Office of the Privacy Commissioner of Canada.
Children
The service is for business use and is not intended for anyone under 16.
Changes
If we change this policy, we'll update the date above and, for significant changes, tell your organization's administrators.
Contact
Privacy questions or requests: privacy@cogninexainnovations.com
Cogninexa Innovations, Ontario, Canada